(Cloakroom Reserve — Sitewide)

The information and materials presented across this website (including any members-only areas) are provided for general informational purposes only and are intended to support a controlled, private-client environment. By accessing or using this website, you acknowledge and agree to the following disclaimers.

 1. Private Environment

Cloakroom Reserve is a private, members-only environment. Any access to membership, member areas, or related services is subject to review and approval at Cloakroom Reserve’s sole discretion. Cloakroom Reserve may refuse, suspend, or withdraw access at any time where it considers this appropriate.

 2. No Offer, No Guarantee

Nothing on this website constitutes a binding offer to sell, supply, allocate, or procure any product. All references to bottles, releases, placements, services, and availability are indicative only and may change without notice.

No guarantees or entitlements are made in relation to:

•    product availability, allocations, release access, or lead times

•    continuity of supply

•    pricing, final landed cost, or duties/taxes (where relevant)

•    condition, packaging, or presentation beyond what is expressly confirmed in writing at the time of transaction

3. Availability, Images, and Descriptions

All items are subject to availability and may be withdrawn, substituted, or amended at any time. Images are for illustrative purposes only and may not reflect the exact bottle, batch, packaging revision, label, or edition.

Product descriptions may refer to producer notes, historical context, or publicly available information. While Cloakroom Reserve aims for accuracy, errors or omissions may occur and should not be relied upon as definitive.

4. Pricing and Charges

Where prices are shown, they may be indicative only unless expressly confirmed at checkout or in a written confirmation issued by Cloakroom Reserve. Prices may change due to availability, supplier terms, currency movement, freight, insurance, or compliance requirements.

For international or special-order supply, duties, taxes, clearance fees, and carrier charges may apply and are the responsibility of the purchaser unless expressly stated otherwise.

5. Responsible Service of Alcohol

Cloakroom Reserve supports the responsible service of alcohol. Alcohol is sold and supplied only in accordance with applicable laws and licence conditions. We do not promote or encourage excessive consumption.

6. Age Restriction and Verification (18+)

You must be 18 years or older to access or use this website where alcohol is offered for sale or discussion. Proof of age and identity may be required prior to dispatch or delivery. It is an offence to supply alcohol to persons under 18 years of age.

7. Delivery Conditions (South Australia)

Where delivery is offered in South Australia, delivery will occur only in accordance with applicable licence conditions and carrier requirements, including:

•    delivery between 8:00am and 10:00pm (South Australia)

•    alcohol must not be delivered to unattended premises

•    a responsible adult may be required to receive the order and provide identification

Cloakroom Reserve may refuse delivery where age verification cannot be completed or where delivery conditions are not met.

8. Member Requests, Sourcing, and Placement Support

Where Cloakroom Reserve provides assistance with sourcing, introductions, or placement support, this is conducted on a best-efforts basis only. Outcomes may depend on supplier discretion, availability, jurisdictional restrictions, and compliance requirements. Cloakroom Reserve does not guarantee success, allocation, or timing.

9. No Investment, Financial, or Legal Advice

Cloakroom Reserve does not provide financial, investment, legal, or taxation advice. Any content referring to rarity, provenance, historical significance, or collectability is provided as general context only and should not be relied upon as advice.

10. Third-Party Content and Links

This website may reference or link to third-party websites, producers, brands, publications, or platforms. Cloakroom Reserve does not control these third parties and is not responsible for their content, availability, statements, or practices.

11. Limitation of Liability

To the maximum extent permitted by law, Cloakroom Reserve disclaims liability for any loss or damage (direct or indirect) arising from use of, reliance on, or inability to access this website, including reliance on product descriptions, availability references, or member-area materials.

Nothing in these disclaimers limits any rights you may have under the Australian Consumer Law that cannot be excluded.

12. Changes to the Website and Disclaimers

Cloakroom Reserve may update, amend, or remove content and may revise these disclaimers at any time without notice. Continued use of the website constitutes acceptance of the disclaimers as updated.

13. Governing Law

These disclaimers are governed by the laws of South Australia, Australia, and any disputes will be subject to the jurisdiction of South Australian courts, unless otherwise required by law.